FAQ

Frequently Asked Questions (FAQs)

General Information

SomaGlobal LMS is an online learning platform that offers a variety of courses, including professional certifications, foreign languages, and academic subjects. The platform provides affordable, flexible, and interactive learning opportunities for students and professionals.

Anyone looking to learn new skills, advance their career, or gain professional certification can use SomaGlobal LMS. Our platform is open to students, working professionals, and educators.

SomaGlobal LMS offers courses in foreign languages (e.g., French and German), professional certifications (e.g., CPA, KASNEB), business management, data science, financial planning, and early childhood education, among others.

Enrollment & Access

Enrollment & Access

To enroll, follow these steps:

  • Visit www.somaglobalms.org
  • Browse available courses
  • Click “Enroll Now”
  • Create an account or log in
  • Complete payment (if applicable) and start learning

No special software is required. You can access the platform through any web browser on a computer, tablet, or smartphone. Some courses may require additional tools (e.g., Microsoft Excel for finance courses).

Yes! SomaGlobal LMS provides self-paced learning, allowing students to complete courses based on their schedules.

Access duration depends on the course. Some courses provide lifetime access, while others may have specific time limits (e.g., monthly subscription-based courses).

Pricing & Payments

Pricing & Payments

Most courses start from Ksh 1,000 per month. Pricing details are available on the course pages.

We accept payments via M-Pesa, credit/debit cards, and PayPal. Additional payment options may be introduced in the future.

Please review our refund policy on the website.

Tutors & Teaching Methods

Tutors & Teaching Methods

Courses are taught by certified professionals and industry experts with years of experience in their fields.

Some courses offer live sessions, while others provide pre-recorded lessons. Details are listed on each course page.

Yes! Students can interact with tutors through discussion forums, Q&A sessions, and direct messaging (for select courses).

Technical Support & Troubleshooting

Click “Forgot Password” on the login page and follow the instructions to reset it.

Try these steps:

  • Refresh the page
  • Check your internet connection
  • Use a different browser
  • Clear browser cache If the issue persists, contact support.

You can reach out via email at support@somaglobalms.org or call our helpline at.

Certification & Progress Tracking

Yes! Upon successful completion, you will receive a digital certificate that you can download or share on LinkedIn.

Your dashboard displays progress, completed lessons, and upcoming assignments. You can also set learning goals within the platform.

Becoming a Tutor

Yes! We welcome qualified professionals to join as tutors. Visit the “Become a Tutor” section and submit an application.

Tutors earn based on course enrollments and engagements. Payment details are discussed upon onboarding.

For any other questions, feel free to visit our website or contact support!

Scroll to Top